HeavenlyMarketing.au Privacy Policy
HeavenlyMarketing.au Privacy Policy
Effective Date: December 10, 2024
1. Introduction
HeavenlyMarketing.au ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, heavenlymarketing.au (the "Site"), and our services.
2. What Personal Data We Collect and Why We Collect ItPersonal Information:
This includes your name, email address, phone number, company name, and billing information.We collect this when you fill out forms, request consultations, or purchase services.
Usage Data:
This includes pages visited, links clicked, time and date of visits, and interactions with embedded content.We collect this using cookies and similar technologies to understand how you use our Site and improve your experience.
Device Information:
This includes your IP address, browser type, operating system, and device identifiers.This helps us to optimise our website for different devices and browsers.
Business Activities:
We may collect information about your business activities as provided by you, such as the size of your funeral home and the services you offer.This helps us to tailor our services to your specific needs.
Comments Data:
If you leave comments on the Site, we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.
Media Data:
If you upload images to the Site, you should avoid uploading images with embedded location data (EXIF GPS) included.
Technical Data:
We collect IP addresses, browser user agent strings, and cookie data to ensure the security and performance of our website.
Sensitive Personal Data:
HeavenlyMarketing.au does not collect any sensitive personal data (e.g., health information, racial or ethnic origin, religious beliefs).
Legal Basis/Consent:
We process data based on consent (e.g., for email marketing), contract (for service purchases), legitimate interests (improving services, preventing fraud), and legal obligations (e.g., record-keeping).
3. How Long We Retain Your Data
User accounts: Information is retained as long as the account exists. Users can edit or delete their information at any time.Contact form submissions: 12 months for customer service purposes.Analytics data: 24 months for analysing website traffic and usage patterns.Other data: Retained as long as necessary for the purposes outlined in this policy or as required by Australian law.
4. Where Your Data Is Sent
Data Transfers: Your data is stored on secure servers located in Australia. We may also use third-party service providers who are located overseas, but we will only transfer your data to these providers if they comply with the Australian Privacy Principles.Visitor comments: May be checked through an automated spam detection service.
5. How We Protect Your Data
We implement appropriate technical and organisational measures to protect your data, including encryption, access controls, and staff training in data protection.
6. Data Breach Procedures
We have procedures in place to deal with potential or real data breaches, including internal reporting systems, assessment of the breach, and notification to affected individuals and the Office of the Australian Information Commissioner (OAIC) where required.
7. Automated Decision Making and/or Profiling
We do not use any automated decision-making or profiling with user data.
8. Industry Regulatory Disclosure Requirements
is committed to complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act).19. Cookies and Tracking Technologies
Cookies: We use cookies to store your preferences, track user trends and patterns, and deliver advertisements. You can manage your cookie preferences through your browser settings.Embedded content: Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.2Google Analytics: We use Google Analytics to collect information about how you use the Site. This information is used to improve the Site and our services. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
10. Legal Basis for Processing
We process your personal information in accordance with the Australian Privacy Principles.
11. Children's Privacy
The Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please get in touch with us.
12. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on the Site and update the Effective Date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at
Ads and Ventures PTY LTD
502/232 Wellington Rd
4169 Brisbane
Australien
Email: [email protected]
